Terms of service
These terms govern the use of Klinira software and services by a clinic that installs it, and they are written to be read rather than to be impenetrable.
Licence
A subscription grants the clinic a non-exclusive, non-transferable right to use Klinira at the licensed premises for as long as the subscription is current. A perpetual licence grants that right permanently for the licensed premises; the annual cloud and update fee is separate and optional, and stopping it does not stop the software.
Your data
The clinic owns its data. We do not sell it, do not use it to train anything, and do not disclose it except where compelled by law. Export is available in every licence state, including after a subscription lapses, and we will not withhold it for any reason including non-payment.
What Klinira is and is not
Klinira is record-keeping and practice management software. It is not a medical device, it does not make diagnostic claims, and it does not give clinical, tax or legal advice. Clinical decisions remain those of the treating practitioner, and regulatory obligations remain those of the clinic.
Availability and updates
The software runs on your hardware, so its availability depends primarily on your hardware. Cloud services — licensing, backup upload, the remote summary — are provided on a reasonable-efforts basis. Updates are staged and never applied during an active clinical session.
Ending it
A subscription can be cancelled at any time and runs to the end of the paid period. On termination the software stops accepting new clinical entries; it does not stop you reading or exporting anything.
Watch it survive an outage
Leave your details and we will show you the clinic running with the network cable pulled out — registering patients, writing notes, printing labels.