Works without internet
Klinira keeps a clinic running for up to 30 days with no internet connection at all, because the database and the software both sit on computers inside the clinic rather than in a data centre.

Queue — Monday, 9 August
Offline · day 1 of 30| No. | Patient | Doctor | Waiting | Status |
|---|---|---|---|---|
| A-041 | Ahmad bin Ali41 · Malaysian | Dr. Aina | — | In consultation |
| A-042 | Lim Wei Ling34 · Malaysian | Dr. Aina | 6 min | Waiting |
| A-044 | Nguyen Van Minh29 · Non-Malaysian | Dr. Faiz | — | Ready to pay |
| A-045 | Siti Nurhaliza38 · MediExpress panel | — | 2 min | Registered |
Where the software actually runs
One computer in the clinic is the server. It holds the encrypted database and is the only process that ever writes to it. Every other workstation talks to that computer over your own local network. Nothing in a consultation, a dispense or a bill travels to the internet to complete.
The internet is used for four things only: activating your licence, refreshing it, uploading the encrypted nightly backup, and the owner's remote summary. Lose all four and the clinic still opens.
What keeps working when the line drops
- Registering patients and running the queue
- Writing and signing consultation notes
- Viewing the full patient history
- Printing labels, MCs, referral letters and receipts
- Appointments, recalls and the TV queue display
What pauses, and why
If a single workstation loses the network — not the clinic, just that one PC — notes keep saving to a local queue and replay automatically the moment the connection returns. Nothing is lost and nobody has to remember anything.
If the server PC itself is unreachable, dispensing and billing pause on the other workstations. This is deliberate. Stock levels, invoice numbers and Prescription Book serial numbers must never repeat or skip, and only one machine can safely allocate them.
Thirty days, then read-only
The licence is cached for 30 days. Past that, without a single successful check-in, the system moves to read-only: you can still open every record, print everything and export all data, but you cannot create new clinical entries until the licence refreshes. Thirty days is long enough to survive any real outage and short enough that a licence still means something.
Common questions
What exactly stops working when the internet is down?
Nothing, if only the internet is down. Registration, consultation, records, printing, queue and appointments all continue. Dispensing and billing pause only when a workstation cannot reach the clinic's own server PC.
How long can Klinira run without internet?
Thirty days. After that the system becomes read-only until the licence checks in, and export still works.
Do I need a special server?
No. An ordinary Windows PC that stays switched on during clinic hours is enough for a clinic of this size. If you would rather not choose one yourself, we can supply a small clinic server box.
Watch it survive an outage
Leave your details and we will show you the clinic running with the network cable pulled out — registering patients, writing notes, printing labels.