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Works without internet

Klinira keeps a clinic running for up to 30 days with no internet connection at all, because the database and the software both sit on computers inside the clinic rather than in a data centre.

Klinira · Klinik Sihat Sdn BhdINTERNETOFF

Queue. Monday, 9 August

Offline · day 1 of 30

Nothing on this screen needs the internet. It is running on the computer standing in your clinic, the same as it does every other day. The only thing the line is for is your licence, and that tolerates thirty days.

No.	Patient	Doctor	Waiting	Status
A-041	Ahmad bin Ali41 · Malaysian	Dr. Aina	–	In consultation
A-042	Lim Wei Ling34 · Malaysian	Dr. Aina	6 min	Waiting
A-044	Nguyen Van Minh29 · Non-Malaysian	Dr. Faiz	–	Ready to pay
A-045	Siti Nurhaliza38 · MediExpress panel	–	2 min	Registered

Citizenship is captured at registration, because it decides how service tax is calculated on the bill later.

The Klinira interface. Patient details shown are invented.

Where the software actually runs

One computer in the clinic is the server. It holds the encrypted database and is the only process that ever writes to it. Every other workstation talks to that computer over your own local network. Nothing in a consultation, a dispense or a bill travels to the internet to complete.

In version 1 the internet is used for two things only: activating your licence, and refreshing it. Lose both and the clinic still opens for thirty days. Cloud backup and the owner's remote summary are later releases, and until they arrive there is nothing else the line is for.

What keeps working when the line drops

Registering patients and running the queue
Writing and signing consultation notes
Viewing the full patient history
Printing labels, MCs, referral letters and receipts
Appointments, online booking, recalls and the TV queue display

What pauses, and why

If a single workstation loses the network, not the clinic, just that one PC, notes keep saving to a local queue and replay automatically the moment the connection returns. Nothing is lost and nobody has to remember anything.

If the server PC itself is unreachable, dispensing and billing pause on the other workstations. This is deliberate. Stock levels, invoice numbers and Prescription Book serial numbers must never repeat or skip, and only one machine can safely allocate them.

The clinic is only fully stopped if the server PC itself is down, which is a hardware problem, not an internet problem. Losing your line does not stop dispensing; losing the main PC does.

Thirty days, then read-only

The licence is cached for 30 days. Past that, without a single successful check-in, the system moves to read-only: you can still open every record, print everything and export all data, but you cannot create new clinical entries until the licence refreshes. Thirty days is long enough to survive any real outage and short enough that a licence still means something.

Common questions

What exactly stops working when the internet is down?

Nothing, if only the internet is down. Registration, consultation, records, printing, queue and appointments all continue. Dispensing and billing pause only when a workstation cannot reach the clinic's own server PC.

How long can Klinira run without internet?

Thirty days. After that the system becomes read-only until the licence checks in, and export still works.

Do I need a special server?

No. An ordinary Windows PC that stays switched on during clinic hours is enough for a clinic of this size. We do not sell hardware, so there is nothing further to buy from us; if you would rather not choose the machine yourself, we will tell you what to look for and you buy it wherever you like.

Take a place in the first installs

Klinira is being built now. Leave your details and you will hear what is finished, be asked what your clinic actually needs, and get the first install dates when it is ready.