Talk to us
A person reads every message and replies within one working day, and tells you plainly when Klinira is the wrong answer for your clinic.
How to reach us
hello@klinira.my
A person reads it, and replies within one working day.
+60 19-999 9942
The fastest way to reach us, for clinics using Klinira and for anyone still deciding. A person answers, within support hours.
Support hours
Monday to Saturday, 8am to 8pm. On Sundays and public holidays we answer only a clinic that cannot see patients.
Where we are
Baloot MY Digital Agency (NS0322595-U)
Lot 8115, Tingkat Bawah, Bandar Satelit Islam Pasir Tumboh, 16150 Kota Bharu, Kelantan
Klinira is built here, for clinics here, and nowhere else.
If you are a patient
Your medical records are held by your clinic, not by us, and your clinic is the only party that can show them to you or correct them. Please contact them directly. We cannot look up a patient record, and we would not be allowed to.
Faster than waiting for us
Most of what people write to ask is already published, in more detail than an email would carry. These six pages answer it now.
What it costs
Every price, all four ways to buy, and what the annual fee does and does not cover.
The fifteen questions
The questions that actually decide a purchase, in the order they decide it.
Where Klinira is not a fit
Read this one before you write to us. It will save you a conversation, and possibly a year.
Against the alternatives
The six systems we get compared to, each with the one thing that separates us from it.
Installation and support
What happens on the first day, how fast we answer, and what support does not cover.
Every fact on one page
Numbers, limits and what the product does not do, in tables you can copy into a proposal.
What happens after you send it
So that silence never has to be interpreted, here is the whole of it. Three steps, and the third one is us leaving you alone.
Within one working day
Usually the same day. A person reads the message, not an autoresponder written to sound like one.
One honest answer
Including when the answer is that Klinira is the wrong system for your clinic. We publish a whole page of those cases, and we mean it.
Then it is your move
No drip sequence, no repeated calls, no handing your number to anyone else. If you go quiet, so do we.
And nothing else happens to your details
They sit in one place so that we can reply to you, and nowhere else. Ask us to delete them and we delete them, whether or not you ever became a customer.
One reply, from a person
Klinira is a small operation, and we would rather lose a sale today than win one that ends after three months. In a market this size, a clinic that leaves tells everybody, and it should. So you will get a straight answer about whether this fits, and your details go nowhere else.