Why we built this
Klinira is built by a small Malaysian team for one kind of customer — the private clinic of one to eight workstations — and every design decision favours that clinic rather than a hospital, a chain, or an investor's slide.
The observation this started from
Clinic software in Malaysia moved to the cloud, and the cloud is genuinely better in most ways — until the line drops. When it does, a cloud clinic has no fallback at all: paper, then hours of re-keying, and a queue of patients who watched it happen. Nobody had built the version that simply keeps working.
Three commitments we hold ourselves to
- Offline is the default, not a fallback. If a feature needs the internet to complete a clinical or billing task, the design is wrong.
- Clinical records are added to, never overwritten and never deleted. This is a legal requirement and the single most important data rule in the product.
- Export is never gated. Lock features, never data. A clinic's statutory duty to keep records must never depend on a payment being up to date.
What we tell you before you buy
We are the most expensive system in this market. We do not submit claims to TPAs. We are Windows only. We publish all of that, including a page listing the clinics we are not right for, because in a market this small a customer who leaves after three months tells everyone, and they should.
How to reach us
Email hello@klinira.my. A person reads it, and replies within one working day.
Watch it survive an outage
Leave your details and we will show you the clinic running with the network cable pulled out — registering patients, writing notes, printing labels.