For private clinics in Malaysia
Clinic software thatlives in your clinic
Registration, notes, dispensing, billing and panel claims, all of it running with no line at all for up to 30 days. Switch the internet off below and watch the interface carry on.
RM 399 a month, or RM 9,999 to own it outright. 14 days free first, and no card to start.
IN BUILD · REGISTERING THE FIRST CLINICS
Queue. Monday, 9 August
Connected · backed up 06:00| No. | Patient | Doctor | Waiting | Status |
|---|---|---|---|---|
| A-041 | Ahmad bin Ali41 · Malaysian | Dr. Aina | – | In consultation |
| A-042 | Lim Wei Ling34 · Malaysian | Dr. Aina | 6 min | Waiting |
| A-044 | Nguyen Van Minh29 · Non-Malaysian | Dr. Faiz | – | Ready to pay |
| A-045 | Siti Nurhaliza38 · MediExpress panel | – | 2 min | Registered |
The Klinira interface. Patient details shown are invented.
One system, nothing sold separately
Every plan includes everything. There is no cheaper tier that removes the parts you actually need, and no add-on invoice six months later.
Pharmacy stock
Dispensing chooses the batch for you
By expiry date, never by arrival date. Suppliers routinely deliver stock already part-way through its shelf life, so arrival order tells you nothing useful. Warnings come at ninety days, while you can still use the stock or return it.
Poisons Act, Third Schedule
A register that has to reconcile
Received, supplied, disposed of, counted. When the count does not match, the difference is recorded and stays recorded. Klinira will not quietly adjust the balance to make it disappear, because a gap that was silently corrected is worse than one that was written down.
Panels and TPAs
What the panels still owe you
Ask most clinics what the TPAs owe them and the honest answer is an estimate. The losses are rarely dramatic. A rejected claim here, eight ringgit short there. That is exactly why they persist for years.
Works without internetHow it works, what stops, and what does not. The most important page on this site.
The Prescription Book writes itselfWritten on the day of supply, in the same transaction as the dispense. Never by hand again.
Psychotropic register with a running balanceA running balance that reconciles, disposal records, and the witness rule most clinics get wrong.
Know what the panels owe youCoverage before the patient pays, and an aging report for everything still unpaid.
Billing that gets the tax rightService tax by citizenship, consultation shown separately, and a warning before you cross the threshold.
Batch, expiry and partial packsFirst expired, first out. Batch tracking, expiry warnings and exact partial packs.
Registration, queue and the waiting room screenRegistration, appointments, online booking, a waiting room screen, and a QR check-in that calls a patient in from the car by WhatsApp.
Notes that are added to, never overwrittenAppend-only notes, 10 templates, dental and periodontal charting, and allergy checks that are worth reading.The paperwork somebody else readsMC, referral, JPJ, food handler, insurance and pre-employment — numbered, registered, and printed from the record.
The numbers an owner actually asks forDaily takings, claim aging, expiring stock, and the audit trail. Read at the clinic.
Your data, and what happens if we disappearOn-premises, encrypted, the key held only by you, and export that is never locked.
AI note drafting that nothing depends onA typing aid, not a decision maker. Optional, online, and never in the critical path.
All twelve, in detailEvery module has a page of its own.The records you must keep, kept for you
Not adapted from software written for another country's rules.
Poisons Act 1952
Prescription Book and psychotropic register
Written on the day of supply, in the same transaction as the dispense, serially numbered with no gaps. The trigger is that the item is a poison, not that it is Group B, which is the part most clinics have wrong.
Service tax
Applied by patient citizenship
Charged to non-Malaysian patients, with the consultation fee always shown as its own line so the exemption applies. Rolling twelve-month turnover is watched against the registration threshold.
LHDN MyInvois
Not the file. The invoice under it.
Version 1 generates no MyInvois file and submits nothing through the API. What it does is get the invoice underneath right: tax worked out on every line, the consultation kept on its own line so the exemption holds, and one gapless series carrying the clinic's registration and tax numbers. Generating the file is the release after this one.
Act 586 · PDPA
Records and privacy
Clinical notes are added to, never overwritten, with every amendment keeping its history. Full access audit. Views as well as changes. Backups are encrypted at your clinic, so they are already unreadable before they leave the building.
Klinira helps you meet these obligations. Responsibility stays with your clinic. We do not file returns, submit claims or give tax advice.
The internet is not part of the treatment room
Registration, the queue, consultation notes, dispensing, labels and billing all run on a computer standing inside your clinic. In version 1 the line is used for two things: activating your licence, and refreshing it. Backups go to the drives and folders you name, and they go whether the line is up or down.
Against a cloud system, and what they do better
You will check this yourself, so we wrote it straight.
| Capability | Klinira | Cloud system |
|---|---|---|
| Keeps working when the internet drops | 30 days | No |
| Patient data stored on your own premises | Yes | No |
| Prescription Book generated automatically | Yes | Rarely |
| Panel statement reconciliation | Yes | No |
| Option to own the software permanently | Yes | No |
| Submits claims directly to TPAs | No | No |
| Open it from home or your phone | Limited | Yes |
| Nothing to install on your PCs | Installed locally | Yes |
A good fit if your clinic looks like this
- Your internet has failed more than once this year
- You dispense directly and keep a Prescription Book
- A meaningful share of income comes from panels
- You want your data on your own premises
Another system suits you better if
- You need to open the system from home at weekends
- You want claims submitted to TPAs automatically. Nobody does this
- You run more than 20 branches and need ERP integration
- You are a hospital, laboratory or veterinary practice
Rent it, or own it
Published in full. No quote request, no setup fee, and no per-doctor charge that climbs as you hire.
Clinic
RM3,999 /year
FPX or card · cancel anytime
Register interest- Every module, nothing sold separately
- Up to 8 workstations
- Encrypted backup to your own drive, daily
- Two months cheaper than monthly
Perpetual, solo
RM9,999 once
plus RM 1,299/year for updates and support
Register interest- The software is yours permanently
- Runs offline forever if you stop paying
- 3 workstations, 2 clinical users
Perpetual, full clinic
RM18,999 once
plus RM 1,899/year for updates and support
Register interest- Everything in solo
- 8 workstations, unlimited users
- Priority onboarding
Monthly is card only. FPX cannot process recurring payments. Yearly and perpetual can be paid by online banking.
The questions that decide it
What happens if the internet goes down?
Nothing, for most of the clinic. Registration, the queue, consultation notes, viewing records, printing and appointments all continue as normal, because they run on your clinic's own server. Dispensing and billing pause only if a workstation cannot reach that server. Stock levels and gapless invoice and register numbers must be allocated in one place.
What if the main computer breaks?
Make a second clinic computer one of your backup destinations and it holds a copy at most an hour old. Your staff install Klinira on it, enter the clinic code and the recovery key, restore that copy, and the other workstations find it again. That is a restore rather than one button — the one-button "make this computer the server" is designed and is not in version 1 — so rehearse it once on installation day while nothing is wrong. Klinira also runs a restore test on itself every ninety days, so you learn that backups work before you need them.
Where is my data, and who can read it?
On an encrypted database on a computer in your clinic. Backups are encrypted before they leave the building, and the key that opens them is yours alone. We hold no part of it, so we cannot decrypt your backups. Not that we promise not to. We cannot. The cost of that is worth knowing now: it is printed on two sheets the day we install, one for your safe and one to keep outside the building, and if both are lost nobody can open those files, including us.
If I stop subscribing, what happens to my data?
It stays on your computer and you can export all of it. Export works in every licence state. Trial, active, expired, read-only, locked. Your clinic has a statutory duty to keep patient records, so we lock features and never lock data. That is enforced by a test in our build, not by a promise on a website.
Can I export all my data?
Yes, always, in every licence state, in open formats. CSV for tables and PDF for documents.
How long does installation take? Do I need to close the clinic?
About two hours for a three-computer clinic, and no, you do not need to close. Most clinics install after the last patient or on a half day. Importing data from an old system adds time depending on how clean that data is.
Can I move data from my old system?
Patient demographics, allergies and current medications import readily from most systems. Historical clinical notes import as attached documents rather than as structured notes, because reconstructing another system's structure usually invents detail that was not there.
Do I need to buy new computers?
Usually not. Any Windows 10 or 11 PC from the last few years is enough, and the server PC only needs to stay switched on during clinic hours. We do not sell hardware, so there is nothing further to buy from us. A clinic with a single computer needs somewhere off that machine for its copies to go, which in practice means an external drive of about RM 150 or a folder in the clinic's own Google Drive or OneDrive.
Take a place in the first installs
Klinira is being built now. Leave your details and you will hear what is finished as it is finished, be asked what your clinic actually needs, and get the first install dates when it is ready. A person reads every one of these.
Offline
30 days with no internet, at full function. Not a reduced mode.
Windows
Installed from the Microsoft Store. Microsoft signs the package, so there is no installer to trust.
Support
Monday to Saturday, 8am to 8pm. WhatsApp, phone or email, answered by a person.