Privacy policy
This policy covers the personal data Klinira collects through this website and through the product; patient clinical data is held by the clinic on its own premises and is not collected by us.
What this website collects
If you submit the interest form: your name, clinic name, phone number, email address, clinic type and number of doctors. We use it to contact you about Klinira. We do not sell it, do not share it, and do not add you to anything you did not ask for.
This site sets no advertising cookies and runs no cross-site tracking.
What the product collects
Licence status, version, and anonymous technical diagnostics. If the clinic enables cloud backup, an encrypted backup file — encrypted at the clinic, with a key we cannot use alone. If the owner enables the remote summary, aggregate counts and totals. Patient names, diagnoses and clinical detail never leave the clinic.
Your rights
You can ask what we hold about you, correct it, or ask us to delete it. Email hello@klinira.my and we will act within a reasonable period.
Where data is processed
Cloud services are hosted in Singapore at present, with a move to Malaysian hosting planned. Because backups are encrypted before they leave the clinic and the remote summary carries no personal data, the location of our servers does not determine where your patients' data lives — it lives in your clinic.
Watch it survive an outage
Leave your details and we will show you the clinic running with the network cable pulled out — registering patients, writing notes, printing labels.